Sunday, 16 March 2008

Talk through your applications using Mexuar’s Corraleta™ Java applet.

In 2006 Mexuar launched Corraleta Technology SDK to developers and integrators already experienced in using Asterisk (open source telephony software). Corraleta was met with a number of rival products, but there are a number of reasons why we are ahead of our competitors in the commercial market. This document will explain what we do, how we do it and also how you can take advantage of internet communications.

There is an acceptance of VoIP (Voice over Internet Protocol) the ability to talk over the internet and with a growing demand for Presence and Unified communications many businesses will need these types of programs to remain successful in their already busy and competitive markets.

Mexuar provide a wide range of services and combined with our knowledge of bridging both the internet and telecommunications, we have some very powerful tools that can be integrated into your existing software or even produce a customised solution specific to your business.

Since we are the software developers we have been asked to assist in deploying solutions at every level. With this in mind our services and solutions extended to the point where we now offer turn key solutions for the customers’ specific requirements. The services we offer are as follows:

· Consultancy
· Documentation
· Programming
· Development
· Design elements
· Integration to existing systems
· Telephony Server
· Installation

Why should you consider Mexuar’s technology?
Let me explain. The most frustrating part of communicating via the internet is that you have to download software, there are many version changes and it takes an age to get connected. When you eventually get online the quality is poor or the communication simply drops out. After downloading a program 20/30Mb it’s an extremely disappointing experience. This is providing you can get through the Firewall and NAT router.

So how do we compare?
Corraleta Technology works in an entirely different way. The main element used to communicate is a Java technology applet. The applet sits on a telephony server, using Asterisk, when you click on the button in the web page or CRM solution you can make a call in under 10 secs. There is no need to download software as the applet is only 125kb! It’s so tiny it can negate the Firewall and NAT router.

Okay, now I’ve given you a taste for the technology let me explain more about Corraleta and how it can be used with applications available today.

· Mexuar Corraleta™ Technology SDK is a software development kit enabling you to skin your own web based phone, communication tools and click-to-talk solutions.

· Mexuar Corraleta™ Connect is a click-to-talk solution ready to be deployed to your telephony server complete with administration tools. This product was developed using Corraleta SDK.

Let's take a look at both of these products in more detail.

Mexuar Corraleta™ Technology SDK allows open source telephony integrators and Asterisk developers to implement “Click-to-Talk” applications.

Deployment of click-to-talk functionality can be implemented on the website of any size of business. With this feature, any website visitor can use their web browser and PC to make free calls and talk with sales or support staff in the company’s contact centre.

The Corraleta™ Technology SDK takes users from a web page to a VoIP call with a live customer service agent within 10 seconds. These calls are pure IP from the web browser to the customer contact centre PBX and are free, irrespective of the location of the caller or contact centre.

The Corraleta-developed application can be used to initiate port 4569 IAX2 calls to the contact centre via a button on a web page using just their headset and microphone, or can trigger a callback from the contact centre to the user’s chosen telephone.

Application examples include sales and support services for online ecommerce websites, emails embedded with click to call functionality and pay-per-call online banner advertising.

Corraleta™ SDK uses Java technology to deliver VoIP across multiple browsers and 3rd party white label applications, providing tight, platform-agnostic integration between traditional phone systems and core business applications, whether on the company internal network or on the Web. The applet is only 125kb, so downloads in a couple of seconds. This contrasts with rival solutions that use ActiveX® and work only with Windows® platforms and the Internet Explorer® browser.

So what does all this mean in plain language?
Mexuar's Corraleta Technology SDK will enable open source installers to configure Asterisk to accept IAX2 calls from any webpage using any browser with Java 1.4 and above

There is no client or configuration required by the website viewer, it’s Click to Call in 10 seconds or less. Take a look at the Corraleta Connect flash demo This type of solution can be created for ecommerce or supplied on a telephony server i.e. Corraleta Connect.

Should the website viewer not have a headset or mic a “two legged outbound call” can be initiated. (e.g. like “Google ads”)

How can you benefit and profit using Corraleta?

• The benefit of using Click to call connectivity is the ability to offer low cost and in some cases ‘free’ calls attracting more customers to use your services.

• A Mexuar licence is charged per IP address not per seat, keeping the cost down.

• Which of the major players have a Java technology applet with the same functionality? Ayava, NEC, Nortel, Cisco?
As New Presence enters the market there are software vendors that can take advantage of implementing a Corraleta type application.

• Corraleta can be used in many applications as Java technology opens up so many opportunities:
· Web page for e-commerce and online purchasing
· Click to talk through email such as Microsoft Outlook®
· Customer Relationship Management (CRM)
· Click to call from a banner for internet advertisers
· Webphone Application, Worldwide calls via your web browser
· Presence enables you to communicate efficiently
· Unified Communications
· Audio Conferencing via your company’s website
· Social Network & Dating sites
· Virtual sites such as Second Life®
· Webphone on a USB stick

We will publish a series of customers using our applications soon at Make sure you sign up to our RSS feed.

• If you are a Telco why not buy or rent a hosted solution and offer Click to talk to your clients. Here’s a great example of a service currently in use in Spain

• Finally, for all the developers out there, why not build a 3rd party white label application using the Mexuar Corraleta SDK as the underlying technology. Aloha Tone deployed a solution in Hawaii, here’s a link to the overview and TV News coverage:
KNHL Hawaii© Video feed, KNHL Hawaii© Web review

How can you see a demonstration?

You can check out our client's site. Here you will experience automated recordings, DTMF and a full functional Webphone keypad

We will add a series of demonstration modules to our blog spot make sure you subscribe to our RSS feed.

How can you test Corraleta?

For developers and integrators we have a Mexuar Corraleta SDK 30 day trial licence available. There is a small charge for this however if you purchase within a reasonable time we will refund this fee. Email me for further details:

Alternatively you can plug in your headset and test Corraleta Connect now. Well, you can if you call between 9am-5pm GMT, click on the link below and speak to me. This was developed using Corraleta Technology SDK

How is the Mexuar Corraleta SDK licensed?

Mexuar have a real simple model the licence is Per Asterisk Server (it’s tied to the external IP address of your Asterisk server when you order the licence), apart from this however there are no restrictions. Call or email me for further details Office DDI +44 (0)161 866 0028Don’t forget to sign up for our RSS feed and make our blog your favourite